Have you had this item replaced or repaired previously?

 First time repair: If this is the first time your umbrella needs repair, we will only require you to email us a photo of the damaged unit. We will validate your replacement history and send you a replacement unit.

 Subsequent repair: If you have previously had your umbrella repaired or replaced, we will ask for you to send the damaged unit to us for inspection and replacement.

Questions?  Email us at support@davekny.com.