INSTRUCTIONS TO SEND IN YOUR UMBRELLA FOR EXCHANGE:Want to exchange your umbrella for a different model or color? We are happy to accommodate that exchange within 30 days of your original purchase.
STEP 1: Ship the unused unit back to us, including all original packing supplies, hang tags, and loss protection card (if applicable). Please include a note with your name, address, email and daytime phone number along with your instructions to:
DAVEK - Refunds & Exchange
115 West 30th Street
New York, NY 10001
Attn: Returns Dept.
NO DROP-OFFS, please mail the product back to us. For items being sent to our Returns department, please be sure to ship via insured, traceable mail. This service is offered by UPS, Fedex and other carriers.
STEP 2: Pay the shipping fee for the above replacement unit. Please click Continue below to pay the shipping fee via credit card. You will receive an email with credit card payment confirmation shortly after the transaction is complete. Please send a copy of this transaction confirmation receipt back with the unit and be sure to include your shipping address with return.