PROCEDURES FOR RECURRING UMBRELLA REPAIR:If your umbrella has failed to function properly, we are happy to replace it for free (except shipping). Please follow the instructions below for recurring replacements.
Please send the damaged unit to the address shown below.
DAVEK - Repair/Replacement
115 West 30th Street
New York, NY 10001
Attn: Lifetime Guarantee
NO DROP-OFFS, please mail the product to us. Please ensure that the umbrella(s) are completely dry before packaging. Do not include your loss protection card with the return (keep this in case you lose your umbrella).
You are responsible for the cost of shipping your damaged umbrella to us, however, we will return the favor and ship your repaired umbrella back to you free of charge.